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Delivery & Installation


When you work with Gopher Wood, we take care of every step, from concept to completion, from blueprints, building permits, utility locates, and engineering services to connecting you with interior designers—we’ve got it covered. We supply, deliver, and provide professional installation for all of our projects. Even with complex builds, our experienced team ensures every detail is managed with expertise and care.

Keeping it Local: We work with local suppliers, engineers, building inspectors, building contractors and sub-trades.

Warranties - We guarantee our workmanship for 1 year.

Warranties - We support our clients in securing warranties from any product supplier we use. 

WSIB - We are licensed and fully insured with WSIB.

Terms & Conditions

  • Builders: Payment terms are Net 30 unless otherwise arranged.

  • Private Customers: A deposit is required, with the balance due according to the agreed payment schedule.

  • Special Orders: Require a 50% deposit prior to commencement, with the balance due upon completion.

  • Cancellations: Deposits may be non-refundable if a project is cancelled.

  • Details: Full terms and conditions are available from our sales representatives.

Frequently Asked Questions

Q. When is the best time to speak with a representative from Gopher Wood?

 

A. During the planning and design stage of your your project. Gopher Wood representatives will work with you providing consultative services during the planning process as well as technical assistance and if the project warrants, we will work closely with architects/ engineers prior to construction. Gopher Wood is here to serve you. To speak to a representative, please from 8:00 a.m. to 9:00 p.m. on Monday to Friday and until 3:00 p.m. Saturday.

Q. What is the process, for example, if I want a new set of stairs or outdoor structures?

 

A. You can call us directly at the numbers listed/email us/book online for a free consultation. Be sure to include your contact information as well as where the location of your project is. Someone will get in contact with you. 

Q. How long will a project take to complete?

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A. It will depend on the complexity of the project as well as availability of supplies.  We do our utmost to complete each project in a timely manner. A Gopher Wood representative will discuss with you the timeline for your projects.

Q. Who is responsible for painting, staining or carpeting stairs?

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A. Each client is responsible for staining, painting or carpeting stairs.

Q. Is Gopher Wood able to manufacture a special component or replace a stair part or rail?

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A. Absolutely!

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